Privacy Policy
ParkOminder is a parking reminder and community safety app. This policy explains what information we handle, why it is needed and your choices.
Information we handle
- Account: Firebase user ID and, when supplied by Apple or Google, name and email.
- Location and parking: the precise parked-vehicle location you choose, start and expiry times, and resolved street address.
- Community reports: the location and time of a user-submitted 🐶 community alert, a selected activity category and a pseudonymous account ID used for rate limiting, confidence, moderation and blocking. Other users do not see your name or email.
- Notifications and device: notification preferences, app/build version, platform and Firebase installation ID.
- On-device only: location accuracy, manual pin adjustment, and shopping-centre level, zone, bay or landmark notes remain on your device.
We do not use advertising SDKs, sell personal information or track you across apps or websites.
Purposes
We use information to save parking locations, schedule reminders, deliver relevant nearby alerts, operate sign-in and preferences, prevent abuse, moderate inaccurate reports and maintain service security.
Community visibility
Authenticated users can receive recent report location, time, selected activity and confidence information. Reports appear in the live UI for up to one hour. The 🐶 symbol is a neutral label for an unverified community observation; alerts must not be relied on to avoid or breach legal obligations.
Providers and overseas processing
We use Google Firebase, Apple Sign in with Apple, App Attest and Apple Push Notification service, and Google Sign-In when selected. Our primary database and function region is Singapore. Providers may process information in other countries under their privacy and security terms.
Retention
- 🐶 reports: live for one hour; scheduled server deletion after 24 hours.
- Notification dispatch records: scheduled deletion after seven days.
- Expired server parking sessions: scheduled daily deletion.
- Account, preference and active device records: retained while needed, until sign-out, removal or account deletion.
- Local parking details: removed when the parking session ends or local data is erased.
Your choices
You can use basic features in guest mode, control iOS permissions and in-app notification preferences, report or hide an inaccurate contributor, sign out, and permanently delete your account and associated data from Account → Delete account and data.
Security
We use authentication, database access rules, server validation and rate limits, App Check/App Attest, encrypted transport, restricted administration and short retention. No system can guarantee absolute security.
Children
ParkOminder is not directed to children under 16.
Contact and complaints
For access, correction, deletion, privacy questions or complaints, email parkominder@gmail.com. We will respond within a reasonable period. Applicable rights may include rights under the Australian Privacy Act.
Changes
We may update this policy when the service or legal requirements change. We will update the effective date and communicate material changes where required.